Legal

Website Terms of Use

Conditions governing the use of the ROCC Global website.

ROCC Global Mineral Trading Limited

Company number: 16846159

Registered office and principal business address: St Cross Street, Farringdon, London, EC1N 8UN, United Kingdom.

Email: [email protected]

Last Updated: 14 March 2026

These terms apply only to use of the Website and should be read together with our Privacy Policy and Cookie Policy.

1. Introduction

These Website Terms of Use govern your access to and use of the ROCC Global website, including all pages, content, materials, downloads, forms, document request functionality and communications made available through it (the "Website").

By accessing or using the Website, you confirm that you accept these Website Terms of Use and agree to comply with them. If you do not agree to these Website Terms of Use, you must not use the Website.

These Website Terms of Use should be read together with any other legal notices, policies and documents made available on this Website, including our Privacy Policy and Cookie Policy, each of which applies in addition to these Website Terms of Use where relevant.

These Website Terms of Use apply only to use of the Website. They do not govern the sale, purchase, sourcing, procurement, transport, storage, chartering, handling, inspection or delivery of any goods or services by ROCC Global, all of which shall be subject to separate written terms, quotations, contracts, acknowledgements or other commercial documents where applicable.

2. About us

The Website is operated by ROCC Global Mineral Trading Limited ("ROCC Global", "we", "us" or "our"), a company registered in England and Wales under company number 16846159, with registered office and principal business address at St Cross Street, Farringdon, London, EC1N 8UN, United Kingdom.

If you wish to contact us regarding the Website, you may do so at [email protected].

3. Changes to these Website Terms of Use

We may amend, revise, replace or update these Website Terms of Use at any time.

Any updated version will take effect when published on the Website, unless otherwise stated. Your continued use of the Website following publication of revised Website Terms of Use constitutes your acceptance of those revised Website Terms of Use.

4. Changes to the Website

We may update, suspend, restrict, discontinue, withdraw or change all or any part of the Website at any time and without notice.

We do not guarantee that the Website, or any content on it, will always be available, uninterrupted, secure, accurate, complete, current or free from errors or omissions.

5. Access to the Website

Access to the Website is made available on a temporary basis and is permitted at our discretion.

We may suspend, withdraw, discontinue or restrict the availability of all or any part of the Website for business, operational, legal, compliance, security, maintenance or other reasons without liability to you.

You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Website Terms of Use and comply with them.

6. Permitted use

You may use the Website only for lawful purposes and in accordance with these Website Terms of Use.

You may use the Website to obtain general information about ROCC Global and its business, review publicly available Website content, request documents, make business enquiries, and contact us in relation to legitimate commercial, legal, supplier, procurement, compliance or general business matters.

7. Prohibited use

You must not:

  • use the Website in any way that breaches any applicable law, regulation or code;
  • use the Website in any way that is unlawful, fraudulent, harmful, abusive, misleading or defamatory;
  • knowingly transmit, upload or introduce any virus, trojan, worm, logic bomb, spyware, ransomware or other malicious or technologically harmful material;
  • attempt to gain unauthorised access to the Website, its server, any connected database, or any software or systems used in connection with the Website;
  • attack the Website by means of a denial-of-service attack or distributed denial-of-service attack;
  • copy, scrape, crawl, harvest, frame, mirror, index, mine, benchmark or systematically extract any content or data from the Website without our prior written consent;
  • use any automated system or software to extract content or data from the Website except where expressly permitted by us in writing;
  • use the Website in any way that could damage, disable, overburden, impair or compromise the Website or interfere with any other person's use of it;
  • use the Website or any of its content for the purpose of competing with us, building a competing database, or conducting unauthorised market intelligence or commercial profiling;
  • submit false, misleading, incomplete or inaccurate information through the Website; or
  • use the Website in any way that infringes our rights or the rights of any third party.

8. Website content

The Website and its content are provided for general information only.

Although we aim to ensure that Website content is professionally presented and commercially useful, content on the Website is high-level in nature and may be updated, withdrawn or changed at any time.

The Website may include information relating to ROCC Global's business activities, sectors, products, sourcing capabilities, supply chain activities, logistics, operations, document availability, market positioning or commercial approach. Such content is indicative only unless expressly confirmed otherwise in a separate written agreement or formal commercial document issued by ROCC Global.

9. No reliance

You must not rely on the Website or any Website content as a substitute for independent technical review, product testing, legal advice, regulatory advice, procurement due diligence, compliance review, financial advice or any other professional advice.

Nothing on the Website constitutes or shall be deemed to constitute:

  • an offer capable of acceptance;
  • a binding quotation;
  • a commitment to supply;
  • a warranty, representation or guarantee;
  • technical, engineering, legal, investment, procurement or regulatory advice; or
  • confirmation that any product, service, route, specification, quality, quantity, origin, availability or timeframe will be available or suitable for your needs.

Any reliance you place on the Website or any content on it is entirely at your own risk.

10. Product and technical information

Any references on the Website to products, materials, grades, applications, specifications, sectors, routes, regions, lead times, logistics capability, supply chain services, operational capabilities or commercial options are for general informational purposes only.

Final details relating to any product or service, including specification, tolerances, testing, compliance, packaging, origin, quantity, availability, timing, logistics scope, risk allocation and responsibility, must be confirmed separately in writing by ROCC Global where relevant.

It is your responsibility to conduct your own technical, legal, regulatory and commercial assessment before entering into any arrangement or relying on any Website content.

11. Compliance reservation

ROCC Global reserves the right, at its sole discretion and without liability, to refuse, suspend, restrict or terminate any enquiry, submission, request, onboarding process, communication, access or engagement arising through or connected with the Website where we consider this necessary or appropriate for legal, regulatory, sanctions, anti-bribery, anti-fraud, export control, trade compliance, insurance, reputational, operational or risk management reasons.

Nothing on the Website shall be interpreted as confirming that any transaction, jurisdiction, counterparty, destination, end-use, shipment, sourcing route, product flow or commercial structure is legally permissible, available or acceptable to ROCC Global.

12. Enquiries, submissions and document requests

Where you submit an enquiry, request documents, complete a form, or otherwise provide information through the Website, you confirm that:

  • the information you provide is accurate, complete and not misleading;
  • you are authorised to provide that information;
  • your submission does not infringe any third-party rights or breach any applicable law; and
  • your submission is made for a legitimate business or lawful purpose.

We may use information submitted through the Website to respond to requests, assess suitability, maintain records, manage document circulation, conduct internal review, carry out compliance checks where relevant, and administer Website-related communications.

Submission of an enquiry or request does not guarantee any response, approval, onboarding, supply relationship, commercial engagement, access to materials or acceptance of any proposed arrangement.

13. Confidential information

You should not submit confidential, proprietary, legally privileged or sensitive information through the Website unless this is expressly requested by us or an appropriate written confidentiality arrangement is already in place.

Where unsolicited information is submitted through the Website without prior agreement, we do not undertake any obligation of confidentiality in relation to that information except to the extent required by law.

14. Downloadable documents and version control

The Website may make available or facilitate requests for policies, statements, notices, summaries, legal documents, PDFs or other downloadable materials.

Any such material is provided for general information only unless expressly stated otherwise.

We reserve the right at any time to amend, replace, withdraw, reissue, restrict, refuse or update any Website document, download or requested material without notice.

Where there is any inconsistency between content displayed on the Website and a separate written document formally issued by ROCC Global for a specific purpose, the separately issued written document shall prevail to the extent of that inconsistency.

15. Intellectual property rights

All intellectual property rights in the Website and its content, features and functionality, including without limitation all text, wording, layouts, graphics, logos, branding, visual elements, design, downloads, document structure, data compilations and software elements, are owned by us, licensed to us, or otherwise used by us lawfully.

You may view, download and print extracts from the Website for your own lawful internal business use only.

You must not, without our prior written consent:

  • reproduce, republish, distribute or commercially exploit any Website content;
  • modify or create derivative works from any Website content;
  • use any ROCC Global branding, logo, mark or presentation style;
  • remove any proprietary notices; or
  • use Website content in a way that suggests endorsement, partnership, affiliation or approval where none exists.

16. Trade marks

"ROCC Global" and any associated names, logos, marks, slogans, branding, get-up and visual identifiers used on the Website are our property or the property of our licensors unless otherwise stated.

You must not use them without our prior written consent.

17. Links to third-party websites

The Website may contain links to third-party websites, services, platforms or resources.

Such links are provided for convenience and information only. We do not control and are not responsible for the content, availability, legality, accuracy, privacy practices, security or reliability of any third-party website or resource.

Access to any third-party website is entirely at your own risk.

18. Linking to our Website

You may link to our homepage or another public page of the Website only in a way that is lawful, fair and does not damage our reputation or take unfair advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement by ROCC Global where none exists.

You must not frame the Website on any other website without our prior written consent.

We reserve the right to withdraw linking permission without notice.

19. Website security and viruses

We do not guarantee that the Website will be secure or free from bugs, viruses, malware or vulnerabilities.

You are responsible for using your own virus protection software, secure systems and appropriate cybersecurity controls.

You must not misuse the Website by knowingly introducing malicious code or attempting unauthorised access to the Website or any connected infrastructure.

20. Disclaimer of warranties

To the fullest extent permitted by law, the Website and all content, features, materials and functionality made available through it are provided on an "as is" and "as available" basis.

We make no representation, warranty or guarantee, whether express, implied, statutory or otherwise, as to the Website or any content on it, including in relation to accuracy, completeness, availability, continuity, merchantability, fitness for a particular purpose, non-infringement, compatibility, reliability, security, currency or freedom from defects, errors or omissions.

21. Limitation of liability

Nothing in these Website Terms of Use excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, and to the fullest extent permitted by law, ROCC Global shall not be liable for any indirect, incidental, consequential, special or punitive loss or damage, or for any loss of profit, revenue, business, contracts, opportunity, goodwill, anticipated savings, data or business interruption, arising out of or in connection with:

  • your use of, inability to use, or reliance on the Website;
  • your use of or reliance on any Website content;
  • the temporary or permanent unavailability of the Website;
  • any errors, omissions or inaccuracies in Website content; or
  • any act or omission taken by you or any third party in reliance on the Website.

Subject to the first paragraph of this clause, our total aggregate liability arising out of or in connection with the Website or these Website Terms of Use shall not exceed £100.

22. Indemnity

You agree to indemnify, defend and hold harmless ROCC Global, its officers, employees, agents, contractors and advisers from and against any and all claims, liabilities, losses, damages, costs and expenses, including reasonable legal fees, arising out of or in connection with:

  • your breach of these Website Terms of Use;
  • your misuse of the Website;
  • your infringement of any rights of any person; or
  • any submission, information or material provided by you through the Website.

23. Separate agreements

Where you or your organisation enter into a separate written agreement, contract, purchase arrangement, supply arrangement, services agreement, confidentiality agreement, onboarding document or other formal commercial document with ROCC Global, that separate document shall govern its own subject matter.

These Website Terms of Use do not amend, replace or override any such separate document except to the extent expressly stated in writing.

24. Severance

If any provision of these Website Terms of Use is found by any court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

25. Waiver

No failure or delay by us in exercising any right or remedy under these Website Terms of Use shall operate as a waiver of that or any other right or remedy.

26. Entire agreement in relation to Website use

These Website Terms of Use, together with any other legal notices and policies expressly stated to apply to the Website, constitute the entire agreement between you and ROCC Global in relation to your use of the Website.

27. Governing law and jurisdiction

These Website Terms of Use and any dispute or claim arising out of or in connection with them, their subject matter or formation, including non-contractual disputes or claims, shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Website Terms of Use or your use of the Website, except where applicable law provides otherwise.

28. Contact us

If you have any questions about these Website Terms of Use or wish to contact us regarding the Website, please contact:

ROCC Global Mineral Trading Limited

St Cross Street, Farringdon, London, EC1N 8UN, United Kingdom.

Email: [email protected]

Important Notice

These terms are provided for information purposes only and do not constitute legal advice. For confirmation of the most current version, please contact ROCC Global directly at [email protected].

Other Policies

Official Document

Request PDF Version

Documents may be updated, replaced, or withdrawn at any time. For confirmation of the current position, contact ROCC Global directly.

Website Terms of Use

Standard terms and conditions governing use of the ROCC Global website.

ROCC_Website_Terms_of_Use_2026.pdf

Complete a short form to request this document. We use this to track distribution and ensure you receive updates when the document changes.

For details on how we process your information, please review our Privacy Policy and Terms of Service.

Request Document

By submitting this form, you acknowledge that ROCC Global will process your information to fulfil your document request and maintain an administrative record of that request. For further details, please review our Privacy Policy, Terms of Service, and Cookie Policy.

Request Received

A copy of the Website Terms of Use will be sent to your email address. We do not guarantee response times, but aim to process requests promptly.

For the most current version of this document, or if you have not received it within a reasonable time, please contact [email protected].

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